Standard and retrial queueing systems: a comparative analysis.

Título inglés	Standard and retrial queueing systems: a comparative analysis.
Título español	Colas estándar y colas con reintentos: un análisis comparativo.
Autor/es	Artalejo, Jesús ; Falin, Gennadi
Organización	Dep. Estadíst. I. O. Fac. Mat. Univ. Complut. Madrid, Madrid, España;Dep. Prob. Theor. Moscow State Univ., Moscú, Rusia
Revista	1139-1138
Publicación	2002, 15 (1): 101-129, 50 Ref.
Tipo de documento	articulo
Idioma	Inglés
Resumen inglés	We describe main models and results of a new branch of the queueing theory, theory of retrial queues, which is characterized by the following basic assumption: a customer who cannot get service (due to finite capacity of the system, balking, impatience, etc.) leaves the service area, but after some random delay returns to the system again. Emphasis is done on comparison with standard queues with waiting line and queues with losses. We give a survey of main results for both single server M/G/1 type and multiserver M/M/c type retrial queues and discuss similarities and differences between the retrial queues and their standard counterparts. We demonstrate that although retrial queues are closely connected with these standard queueing models they, however, possess unique distinguished features. We also mention some open problems.
Clasificación UNESCO	120712
Palabras clave español	Teoría de colas ; Colas con reintentos
Código MathReviews	MR1915218
Código Z-Math	Zbl 1009.60079
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